New arrivals, editorial drops and Abuja-born fashion stories.

Customer information

Returns & Exchanges

Return and exchange requests begin with support review. Contact Unfiltered Fits with your order details before sending any product back.

Unfiltered Fits editorial image for customer support information

Start with support

Contact Unfiltered Fits before sending any item back so the request can be reviewed with the correct order details.

Order details

Include the order number, item name, size and the reason for the return or exchange request.

Item condition

Keep the item clean, unworn and protected while support reviews the request.

Size exchanges

Size exchanges depend on product availability and are reviewed through customer support.

Damaged or incorrect items

Share clear photos and a description of the issue so support can review what arrived.

Return shipping

Return-shipping steps are discussed with support before any item is sent back.

Refund discussions

Refund timing and method depend on the order and payment confirmation reviewed by Unfiltered Fits.

Payment safety

Do not share card PINs, bank passwords or sensitive banking credentials during any return conversation.

Next steps

Support will guide the next step after reviewing the order details and the reason for the request.

Start a request

Contact support before sending anything back.

Send your order number, item name, size, reason for contacting and photos if the item arrived damaged or incorrect.